Privacy Statement

This Privacy & Cookies Policy (the “Policy”) dated Jan.30, 2022 replaces all previous policies. Please take the time to review before you continue to use our products and services.

We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. Keeping the information you share with us on the site, secure, and ensuring your understanding of how we collect, use, and maintain your information is important to us at WOW Connections, LLC.

We maintain physical, electronic, and procedural safeguards to protect your information and while no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your information. We continually assess new technology for protecting information and, when appropriate, we upgrade our information security systems. This Statement of Privacy applies to our WOW Connections’ website and governs data collection and usage. By using this website, you consent to the data practices described in this statement.

Because of its importance and to make it easier for you to find and review it, we have made this Privacy Policy into a separate document on the site. However, bear in mind it is a part of our agreement with you and the terms of use contained in our Terms and Conditions to describe how and when we may make changes to these statements and terms, and how they become binding upon you. This Privacy Policy applies to any information you provide to us, including through this website, our mobile apps, communications by email and through social media, by telephone and in person, or financial information. It also covers any information we receive from third parties.

By using our products and services, including browsing our websites and/or registering or providing your information, you agree we may use your information as outlined in this Privacy Policy. If you do not wish to have your information used in line with this Privacy Policy, you must not use our service(s) or use this website and do not provide us your information.

We reserve the right to modify this policy. Any changes to the policy will be posted on this page. Users are encouraged to check the page regularly as they will be bound by the changes once posted on the site.

About us:

WOW Connections, LLC operates the services described on www.wowconnections.net, it is physically located in the state of Massachusetts, U.S.A., and provides services nationally and worldwide.

Overview:

This Privacy Policy is intended to explain our privacy practices and inform you as to:

• The kinds of information we collect from users of the site and how that information is collected;
• How we use the information;
• The circumstances under which we disclose information to third parties;
• How you can access, update or delete any information collected about you by us; and
• The mechanisms we have implemented to protect your personally identifiable information.

You can visit our website and learn about our company and its Products, as well as certain goods and services available from our clients, links, advertisers and/or suppliers.

Information we may collect and process about you:

• Information you provide to us.
• Your IP address.
• Information about pages you have visited, products, and services you have clicked on or shown an interest in.
• Information provided by other companies who have obtained your permission through their own privacy policies to share information about you.
• Information about your interaction with our site.
• Information we collect using cookies stored on your device about your use of our and/or selected third party websites.
• Information we collect or remember using technologies similar to cookies, such as device identifiers on your mobile device.
• Technical information from your device relating to the service you receive.
• Information relating to the location of your device.

Personally Identifiable Information:

When we use the term “personally identifiable information” we mean information such as your full name, street address, town or city, state, zip code, telephone number, e-mail address, IP address and any other information that would allow someone to identify you or contact you. Personally identifiable information also includes financial information provided during transactions or relationship with us, if you have been a client or are our current client, and you have provided this type of information in order to receive service. For example, if you hold a contract with us or are a current client of WOW Connections, LLC, in addition to your name and contact information, we will also collect and maintain your billing address, Image selections, credit/debit card information, and information about your computer’s internet address and web site which may have referred or directed you to the site (e.g. the referring URL). We collect this and other information to provide services, to communicate with you about our service, and to send you promotional materials or informational material.

 We collect personally identifiable information about you when you visit the site and input information requesting information or services, participating in promotions, ordering or purchasing our services, or in the course of any other exchanges of information, transactions, and activities.

We may use the information we obtain from you, including personally identifiable information, to tailor your experience on the site, to display content we think may be of interest to you, or to let us customize what you see when you visit the site according to your preferences.

Some features and functions of the site require you to register or obtain our permission before you can use them – for security, identification and marketing reasons, among others – and as part of that process, we may ask you to provide us with certain personally identifiable information. Among other things, this information helps us securely identify you as a registered or permitted user of those features and functions.

The personally identifiable information you provide to us, as well as any information, personal or otherwise, that you create and which may be saved on or in association with the site, is used to provide you with better service. It allows us to save you time and money and better understand your needs. It also helps us help you learn more about your preferences and those goods and services that may be of interest to you. For example, we track your information to assist us in confirming and filling out forms, producing reports, maintaining quality control, administering and managing the site and our business, and, whenever it may become necessary or appropriate, to contact you concerning services provided to you, your transactions or any other activities associated with the site. We may use your personally identifiable information to advise you of goods or services which may be available from WOW Connections, LLC, its suppliers and/or advertisers. If you are a customer, client or ever used our services, you also acknowledge, understand and hereby agree that you are giving us your consent to track your activities and your use of the site and its functions and features, in connection with your registration and use of the site.

How we may use your information:

By accessing our website, you agree that we may collect, hold, use or otherwise process your information (including personally identifying information), for the purpose of providing you with our products and services you request or access, and developing our business.

Federal law gives consumers the right to limit some but not all sharing of personal information. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

How we may share your information: 

For our everyday business purposes– such as maintain your account(s), provide marketing, advertising, updates, and concierge services, respond to court orders and legal investigations.

For our marketing purposes – to offer our products and services to you.

For our affiliates’ everyday business purposes – information about your services and experiences in order to serve you.

How do we protect your information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We authorize our employees to get your information only when they need it to do their work, and we require companies that work for us to protect your information.

How do we collect your personal information?

We collect your personal information, for example, when you open an account or pay fees from your account using your credit or debit card to pay through third-party service providers.

We also collect your personal information from other third-party providers, such as other credit card processing services or POS (point of sale) third party devices.

Organizational Accounts:

We feature the names and logos of our organizational clients in various places throughout the site. Please let us know, using our contact page, if your organization objects to being listed as a WOW Connections, LLC. featured customer, and we will upon receipt of your request remove all references to the organization from the site, except as may appear on your user profile page. If, however, we receive no objection after listing your organization’s name and/or logo as a featured client, we will presume that we have your permission to display this information. In all cases, we will endeavor to follow your instructions concerning the use of your company’s name and logo.

Cookies:

We use ‘cookie’ technology to collect data regarding your visits to the site. This data is stored in aggregate form and is not used to identify any particular user or individual, by other means than to provide you with access to our site and services. We use cookies and similar tracking technologies in a variety of ways, including:

• Keeping count of your return visits to the site;
• Accumulating and reporting aggregate, statistical information in connection with the site;
• Identifying relevant keywords and search terms relating to images viewed;
• Determining which features users like best;
• Choosing advertisements that might be more relevant to you and

A cookie is a small file containing a string of characters that uniquely identifies your browser. Assuming your browser is configured to accept them when you visit our websites, we will send one or more cookies to your computer or other devices. We may also set one or more cookies in your browser when you click on ads or other links presented on our website. Cookies make it possible to store user preferences and record which portions of our website you and other users are using the most. We use cookies for the purposes of preventing fraud and improving the quality of our service. If you choose not to accept cookies, you should configure your browser to not accept them by following the documentation provided with your browser software. If you have questions about how to enable or disable cookies in your browser, you should contact the developer of your browser software for more information. Disabling cookies in your browser will cause certain portions of the WOW Connections, LLC’s website to not function as expected. We will interpret your access to this website using a browser that is configured to accept cookies as an affirmative representation that (I) you have read and understood this cookie policy; and (ii) you consent to us setting cookies in your browser.

Remarketing Program

WOW Connections, LLC may from time to time participate in various “Remarketing” programs that are designed to tailor advertisements you see by recording certain keywords and tags that are associated with the pages you browse on our website and then using that information to automatically select ads that may be more relevant to you. More specifically, WOW Connections, LLC uses remarketing pixels and cookies to participate in the Dynamic Ad Serving feature provided by Google and/or social media networks such as Facebook, Pinterest, Twitter, and Instagram, or any other listing WOW Connections, LLC may have a business profile with.

Please note that this procedure will not block ads that are displayed on the websites you visit, and it will not prevent websites other than WOW Connections, LLC from collecting remarketing data about your browsing activities. To disable remarketing cookies for all websites, you may visit the cookie providers` opt-out pages. We also utilize Google Analytics as part of our Remarketing program to provide users with statistical information about portions of WOW Connections, LLC’s website that are visited the most. You may disable Google Analytics by visiting Google`s Ads Preferences Manager.

Message boards, blogs, and other public forums:

Our website may provide message boards, blogs and other user-generated content facilities, in addition to user profiles. Anything that you share through any of these means is deemed public information. You should always be careful when deciding to disclose your personal information.

Third Parties on our site:

Our site may contain advertisements, references, and links to other websites and organizations. You should be aware that different rules may apply to the collection, use, or disclosure of your information by third parties in connection with their advertisements, promotions, and other websites you encounter on the Internet. The use of such technology by these third parties is within their control and not ours, and even if we have a relationship with the third party, we do not control those sites or their policies and practices regarding your information and we encourage you to investigate and ask questions directly of them in this regard.

Disclosure to Third Parties:

Except as described in this Privacy Policy, WOW Connections, LLC uses good faith efforts not to provide third parties with access to your personally identifiable information. We will, however, make your personally identifiable information available to others:

• As part of your public or social media profiles, where your name and location are displayed unless your profile has been set to confidential, our listings and social media integrations may display the information you chose to make public (please contact support for assistance);
• When we have retained companies to work with or on behalf of WOW Connections, LLC to provide products, goods or services that you have requested;
• When we are compelled to do so by a governmental agency, court or other entity (e.g., to respond to subpoenas, court orders or legal process);
• If we believe your actions violate any law, regulation, our Terms of Use or any of our guidelines for promotions, Product offerings or any other features or functions of the site, or if you threaten the rights, property or safety of www.wowconnections.net, its suppliers, advertisers, other customers, or any other party;
• As and when we, in our sole discretion, believe such disclosure to be necessary or appropriate to investigate or resolve possible problems or inquiries, to protect our business and assets, to defend our interests and/or to comply with our legal and regulatory obligations; or
• In the event of a bankruptcy, or a merger, acquisition, joint venture or other business combination involving us.

It is also possible that third parties may unlawfully intercept or access transmissions or private communications.

We do not sell or market your personally identifiable information to other organizations.

Some of the aggregate customer data we collect may be shared with advertising companies, or financial companies in order to process payments, enhance, and improve the operation and relevance of the site, but we do not give any personally identifiable information to them as part of this relationship. The use of their tracking technology is subject to their own privacy policies.

Your messages to us, including comments and other feedback that you may provide to us, are not private communications and will not be treated as such. We will use these communications to help improve the site and to help other users understand which features are popular and useful. In doing so, it is necessary to share your communications with us with various third parties. Unless expressly directed otherwise by you in the communication, we may share the contents of such communications from you with other parties; provided, however, that we will not identify you as the author of the communications using your real name, if at all. For example, we may include as a testimonial in promotional materials your feedback to us concerning your experience in using WOW Connections, LLC’s website or services. You should avoid including any information in the contents of your communications to us that may reveal your identity as the author of the communication unless you intend that we disclose the same without restriction to any party.

Contact form 

Personal Data collected: company name, email address, first name, last name, and phone number.

Mailing list or newsletter 

Personal Data collected via contact form: email address, first name and last name, phone number.

Scope

The WOW Connections, LLC’s website contains links to other websites and/or services. This Privacy Policy does not apply to the practices of any companies or individuals that WOW Connections, LLC does not control, or any websites and/or services that you link to from the WOW Connections Site. WOW Connections, LLC is not responsible for the content, privacy, or security practices and policies of those companies, individuals, websites, and/or services and any information that you provide on or to third-party companies, individuals, websites, or services are subject to those parties’ privacy policies. We are accountable for Personal Identifiable Information (PPI) that we receive and subsequently transfers to a third party through WOW Connections, LLC’s website only, not through other links found in WOW Connections, LLC’s website that lead outside of wowconnections.net domain and its subdomains. In particular, we remain responsible and liable under the European Commission if third-party agents that we engage to process the PII on our behalf and do so in a manner inconsistent with the European Commission unless we prove that we are not responsible for the event giving rise to the damage.

You should use caution and review the privacy policies of any websites that you visit from our website to learn more about their information practices before providing your PII.

Communications from us:
If you provide us with your e-mail address, we may occasionally send you emails notifying you about new services, products or other news relevant for you or the community.

Contacting us and accessing your personal information:

If you have any queries or comments about this Privacy Policy please contact us at:

WOW Connections, LLC
Attn: Customer Support
rmancia@wowconnections.net
2986 N Elston Ave. 
Chicago, IL 60618
Telephone: +1 (224) 723-4928

Summary:
Our privacy guidelines are designed to ensure that we:

• Collect and use your personally identifiable information only as necessary to deliver high-quality service, to administer our business and to let you know of goods and services that are available from our family of companies;
• Protect the personally identifiable information the site’s users share with us, maintaining strict standards of security and confidentiality. In this regard we even limit access by our own employees to those individuals who are trained and advised in the proper handling of such information and any employee found violating our standards of security and confidentiality will be subject to our disciplinary processes;
• Not disclose your personally identifiable information to any external organization, except as we have described in this Privacy Policy or unless we have previously obtained your consent (“opt-in)
• Require any other organization that we retain or engage to provide services for us, to conform to our privacy standards and to allow us to audit them for compliance;
• Exchange information about you and carry out credit approvals or checks necessary for your purchases of Products from us, to prevent fraud and any other activities we may be required to monitor and report under applicable laws and regulations; and
• Make every effort to keep your personally identifiable information complete, up to date, and accurate based on the information you provide us. Our site provides a convenient and easy to use a mechanism to allow you to access and update the personally identifiable information you give us.

Sole Statement:

This Privacy Policy is the sole statement of WOW Connections, LLC’s privacy policy with respect to the site, and no summary, restatement or other versions thereof, or other privacy statement or policy, in any form, including, without limitation, machine-generated, is valid.